Te mahi/ The role

We’re looking for an enthusiastic and organised Therapies Assistant to support our occupational therapists, physiotherapists, and social workers in delivering holistic, compassionate care to patients and their whānau—both at home and in our Inpatient Unit (IPU).

Reporting to the Allied Health Manager, you’ll be hands-on in supporting therapy programmes, coordinating with social support services, managing clinical equipment, and keeping the wheels turning behind the scenes with strong admin support. Your work helps deliver care underpinned by Te Whare Tapa Whā.

Additionally, you will be:

• Assisting with therapy sessions and patient activities under professional guidance
• Coordinating patient appointments and handling admin tasks like calls, referrals, and documentation
• Supporting patients and families with compassion, both over the phone and in person
• Managing clinical equipment: ordering, tracking, distributing, and collecting

Ngā pūkenga e hiahiatia / What we would like to see from you:

You may have experience as an Allied Health Assistant, or come from a health, community, or admin background and want to be part of a meaningful, patient-focused team. You’re organised, empathetic, and comfortable working closely with people facing challenging health journeys.

We would also like to see:

• A relevant qualification in human services, social science, or a related field is desired 
• Must have previous experience working in healthcare
• Work history that involves working alongside clinical health professionals, patient and whānau-facing care, experience with grief and loss would be an advantage to this role
• Comfortable using Microsoft Office, Excel and patient management software  
• Cultural awareness with an understanding and respect for our diverse community, and for the journey each patient and family is travelling 
• Full clean NZ driver's licence 

If the above sounds like you, then don’t miss this opportunity. Imagine having access to these benefits:

• Arriving to work and there is always a car park space available, and it’s FREE
• Your orientation has been uniquely customised to your requirements and you have been supported through your orientation period.
• Your wellbeing is at the forefront of TH’s concerns.
• Access to a 100% unique-to-TH employee insurance programme (we are the first hospice in NZ to introduce this amazing enhancement for our staff!)
• Last but not the least, you have access to our on-site Aroha Eatery (with coffee discounts)!

Kamapene/About the organisation | Tōtara Hospice -Making Hospice Happen

We’re not the hospice you might imagine. We’re a place where boundaries are challenged, ideas are nurtured, and employees are supported with fantastic benefits. Nestled within the serene surroundings of Tōtara Park, our modern facility offers a peaceful escape from the hustle and bustle of the city. Picture a beautifully landscaped setting, free on-site parking, a welcoming on-site café, and contemporary furnishings—all designed to inspire and support you as you make a difference.

Our work culture reflects this inclusivity, evidenced by our place as a WINNER in the 2024 2degrees Auckland Business Awards for "Employer of the Year," and FINALIST for "Sustainability Excellence," and "People’s Choice." This recognition highlights our efforts to create meaningful, innovative, and compassionate work that makes a difference.

Since 1981, Tōtara Hospice has been a cornerstone of specialist palliative care for South and South-East Auckland, serving one of New Zealand's most diverse communities. Each year, we provide holistic, multidisciplinary care to over 1,100 patients and their whānau, offering services that include inpatient care, community-based support, and a 24-hour advice line—all free of charge. Our care focuses on ensuring dignity, comfort, and compassion for those with life-limiting illnesses. We do this with the support of our generous community.

We proudly embrace diversity and inclusion, valuing the unique backgrounds, beliefs, and lifestyles of every individual we serve. As part of our commitment, we foster a welcoming and supportive environment for both staff and patients, and we actively honor Te Tiriti o Waitangi principles in our service delivery.

If this all sounds exciting to you, then here is your chance to join a team that values growth, development, and embracing challenges with positivity. Remember to include an updated copy of your CV and cover letter explaining why you want to work for Tōtara Hospice. Application closes on Monday, 2 June 2025. 

Only applicants already residing and eligible to work in New Zealand will be considered for this position.

Tōtara Hospice as an organisation does not conscientiously object to anyone accessing their rights under the End-of-Life Choices Act that passed into law on November 7th 2021. Our focus will remain, as it always has been, on delivering to the needs of our patients and whānau. We respect and support patients who choose this option.