Te mahi/ The role

Love retail? Passionate about sustainability? Want to make a real difference in people’s lives? Welcome to The 2^nd Edition, where every fabulous find supports the amazing work of Tōtara Hospice! We're on the hunt for a Retail Manager who’s as excited about thrift as we are—and ready to lead our new brand that’s all about heart, soul, and second chances.

You will lead a team of enthusiastic volunteers, creating displays that dazzle, and making every customer feel like they’ve hit the jackpot. But here’s the best part: every sale helps fund palliative care services in our local communities. Talk about shopping with a purpose!

Key Responsibilities:

• Take responsibility for driving and delivering performance outcomes across all The 2^nd Edition retail channels, including two brick-and-mortar stores and our online store.
• Lead, support, and motivate your team of volunteers, managing rosters, orientation, and training.
• Direct volunteer activities to meet sales objectives, analyze stock, plan inventory, and manage merchandising and stock displays.
• Foster strong stakeholder relationships, ensuring effective communication with senior management, team members, volunteers, and the local community.

Ngā awhina mōku /Benefits for you

• Stability in a permanent, full-time role (40 hours per week)
• Free on-site parking at our Tōtara Hospice Hub
• Competitive annual salary plus benefits package
• An opportunity to shift your retail career towards sustainability, away from throwaway consumerism
• A diverse and inclusive work environment, welcoming all backgrounds and identities

Kamapene/About the organisation | Tōtara Hospice -Making Hospice Happen

Since 1981, Totara Hospice has been at the forefront of delivering advanced palliative care services to the communities of South and Southeast Auckland. We take great pride in fostering an inclusive environment and actively championing and celebrating diversities. We are committed to ensuring safe and holistic care for everyone. Our staff undergo bicultural competency education facilitated by Empowering Change to ensure we honour the principles of Te Tiriti o Waitangi in our service delivery. We are committed to providing equal employment opportunities for all. A proud supporter of Pride Pledge, we strive to create an authentically safe and inclusive environment for our rainbow communities.

Ngā pārongo whakauru | How to apply - Here’s how!

If you are searching for a rewarding career where you can make a difference by just doing your best, please APPLY now. 

Only applicants already residing and eligible to work permanently in New Zealand will be considered for this position.

Tōtara Hospice as an organisation does not conscientiously object to anyone accessing their rights under the End-of-Life Choices Act that passed into law on November 7th 2021. Our focus will remain, as it always has been, on delivering to the needs of our patients and whānau. We respect and support patients who choose this option.