Do you love hospitality and want to make a real difference? At Tōtara Hospice, we’re looking for an enthusiastic Hospitality & Catering Assistant to bring warmth and great service to our patients, patients' whānau, visitors, and our vibrant on-site café, Aroha Eatery.

Te Mahi|The Role…

This is a role where every day feels purposeful. You’ll be part of a supportive, friendly team where your work helps bring comfort and care to our community. Most of your time will be spent in the kitchen preparing and serving nutritious meals for patients and their whānau, making sure every plate shows care and respect. You’ll also pitch in at Aroha Eatery during busy moments and help with weekend prep, working alongside volunteers to keep quality, presentation, and food safety at a high standard. From catering to cultural and dietary needs to helping with seasonal events, you’ll play a key part in creating connection and comfort through food.

Ngā pūkenga e hiahiatia/What we would like to see from you…

We’re looking for someone who enjoys working with others, jumps in with confidence, and picks things up quickly. This role suits someone energetic, eager to grow, and happy to support the team whenever needed. Strong communication and collaboration matter, along with reliability and a genuinely positive outlook.

It helps if you have:

• Computer literacy
• Awareness of health and safety and food hygiene protocols
• Experience in a healthcare setting (a bonus, not a must)
• A commitment to high standards and steady improvement

We provide a comprehensive orientation to ensure every newcomer feels confident and supported from day one.

Ngā awhina mōku /Benefits for you...

• Tailored orientation plans specific to you and your needs and goals
• Ample FREE PARKING on-site at Tōtara Hub
• Enjoy staff coffee discounts at Aroha Eatery, our welcoming onsite café, and explore the 2nd Edition Boutique Shop—a thoughtfully curated space offering unique finds and a relaxing break during your day. 

Ready to join us? Kamapene/About the organisation...

Since 1981, Tōtara Hospice has been a cornerstone of specialist palliative care for South and South-East Auckland, serving one of New Zealand's most diverse communities. Each year, we provide holistic, multidisciplinary care to over 1,100 patients and their whānau, offering services that include inpatient care, community-based support, and a 24-hour advice line—all at no cost to our community. Our care focuses on ensuring dignity, comfort, and compassion for those with life-limiting illnesses.

We proudly embrace diversity and inclusion, valuing the unique backgrounds, beliefs, and lifestyles of every individual we serve. As part of our commitment, we foster a welcoming and supportive environment for both staff and patients, and we actively honour Te Tiriti o Waitangi principles in our service delivery.

We are proud to be recognized for winning the 2024 2degrees Auckland Business Awards for "Employer of the Year," and finalists for "Sustainability Excellence," and "People’s Choice." This recognition highlights our efforts to create meaningful, innovative, and compassionate work that makes a difference.

Ngā pārongo whakauru | How to apply - Here’s how!

Come join a team that’s changing what palliative care looks like — grounded in excellence, wrapped in compassion, and maybe with a flat white from our café in hand. If you are searching for a fulfilling career in healthcare where you can make a difference by just doing your best, please APPLY now.

Remember to include an updated copy of your CV and a cover letter explaining why you want to work for Tōtara Hospice and why you are the most suitable candidate for the job. Applications close Sunday, 30 November 2025.

Only applicants already residing and eligible to work permanently in New Zealand will be considered for this position.

Tōtara Hospice as an organisation does not conscientiously object to anyone accessing their rights under the End-of-Life Choices Act that passed into law on November 7th 2021. Our focus will remain, as it always has been, on delivering to the needs of our patients and whānau. We respect and support patients who choose this option!